Credit Control Assistant - initially a 12 month contract Huthwaite £21,800 About them: Our client is a really friendly, large, established family run business based in the Huthwaite area of Nottinghamshire. They are looking for a Credit Control Assistant to fill a 12-month Maternity cover position in their friendly Accounts team. Permanent opportunities may well arise within this period of employment as the company are growing and recruiting year on year. This role would suit someone who has excellent business to business customer service skills and has some Accounts, Credit Control or Sales Ledger experience. Overview: The purpose of the role is to implement and administer the Credit Control procedures for the purpose of minimising bad debts and slow payments without restricting turnover. You will be working in collaboration with key business stakeholders such as the Export, Sales, Customer Services, Sales Representatives, Stock Control and Management Accounts teams to support delivery of payments within set timeframes. Person Specification for the Credit Control Assistant: Experience of working within Credit Control Experience of working within a Customer Service role Experience of using numerical skills within previous work IT competent in Microsoft Word and Excel Excellent planning skills and the ability to respond to time frames and deadlines Be highly organised in managing own workload Able to adapt to change at short notice Proactive and detail orientated with a flexible attitude Experience of problem solving within previous work Strong communication skills both written and verbal Key Duties for the Credit Control Assistant: Responsible for UK / Eire Customers by corresponding with them on a daily basis through email and telephone conversations Responsible for assessing credit risk of new customers, and vetting new orders Regular reviewing and monitoring of held orders Responsible for inputting cash on to customers' accounts Supporting with daily banking Processing credit/debit card payments, and daily credit card to cash posted reconciliations Supporting debt collection by telephone, letters, faxes, and emails Proactively dealing with and resolving customer account and payment queries Reviewing ongoing queries and after sales complaints with Customer Services Maintaining customers' credit limits and regularly reviewing ongoing potential risk Maintain orderly and reconciled sales ledgers on customers' accounts Preparing documents and customer debt files for legal action Obtaining monthly updates on legal action files by liaising with Solicitors, Lawyers and Collection Agencies Working to achieve targets Working in collaboration with the Credit Control Manager to review potential bad debts The hours of work are Monday to Friday. The start and finish times are flexible between 8am - 9am and 4.30pm - 5.30pm. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant (with good quality food) and car parking. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.