You will work as part of a credit control team contacting clients for collections whilst ensuring clients are paying to the terms agreed. Ensure all clients are contacted, proactively chasing to ensure the previous invoices are received Confirming payment term agreements are maintained with all clients, confirming payment dates and amounts where required Updating diary notes for each client conversation, relating these to each invoice Working together with site and branch colleagues to resolve any queries/disputes raised from clients Complete routine tasks as instructed via the credit control plan Updating and maintaining accurate client records on our company system Profile You will have the ability to work to deadlines and adapt to changing demands, whilst remaining calm under pressure Disciplined approach and be well-organised with strong attention to detail Positive, driven and flexible attitude Excellent negotiation skills with a confident and assertive approach Excellent communicator with the ability to build rapport quickly with clients and customers First Recruitment Services are acting as an employment agency in relation to this vacancy