GetAgent is the Estate Agent Comparison Site There are over 17,000 estate agents in Great Britain and they all say they're the best, so finding out the truth and navigating the market can be a very stressful experience for a Homeowner. At GetAgent we aim to solve this problem by helping Homeowners get the best estate agent to sell their home so they can relax knowing that the sale of their largest financial asset is in safe hands. Since we started we have helped over 100,000 Homeowners, had a TV advert campaign on Channel 4, and formed a partnership with consumer association Which? How we do this Each day our system analyses every single property on the market in Great Britain. Using this data we can calculate how many properties each agent has listed, the percentage of asking price they achieve and how long it takes them to sell a property. This provides us with a unique ability to point Homeowners in the direction of the best estate agent for them The Role At GetAgent we work with over 6000 estate agents across the country, sending them details of Homeowners who would like them to sell a property. If an estate agent sells a property we have referred they must pay us a referral fee. We are looking for a Credit Controller to take the lead in making sure our invoices are paid in a timely manner. As a vital member of the Operations Team, you will be the person responsible for company debt management and seeking resolution for any invoice queries or disputes. On a day-to-day basis you will Manage all debtors using our Credit Control process to ensure timely payment of invoices. Resolve account queries & disputes related to invoices. Analyse the credit control process and suggest improvements where appropriate. Submit letters to clients requesting payment, and manage the submission and conclusion of court cases through the small claims court. Report progress to the Head of Operations and compile reports. In addition we are looking for someone who is eager to learn and passionate about shaping our processes to help build an industry defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done. Requirements Experience working in a small business Experience resolving client disputes, including submission of claims through the small claims court (e.g. Money Claim Online) Excellent administration and writing skills Self motivated with the ability to manage and prioritise tasks Straight talking - can calmly handle issues and not be unsettled by them Quick thinking - ability to think on your feet and respond to problems Willingness to 'muck-in' and help the team Benefits It wouldn't be a job description without a list of the benefits Competitive salary with regular salary reviews Expanding company that aims to promote from within 25 days holiday (plus bank holidays) Central London office with on-site gym plus free snacks/fruit/hot drinks Private health insurance Pension scheme with employer pension contributions To Apply To apply please send your CV and a few words telling us why this role appeals to you. No recruiters please.