To support the business and particularly the Commercial Team through the provision of high quality general Administrative support. Key Responsibilities and Duties
• Establish and promote best practice in health, safety and environmental matters in conjunction with the SHQE department.
• Assist with preparing records, retrieving documentation and interfacing with Dynamics
• Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient.
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs. This will include Application and WIP tracker. Subcontract application/invoice tracker etc.
• Process post.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Ensure Company and legislative health and hygiene standards and requirements are complied with at all times in providing food and drink. Qualifications / Training
• A Level or equivalent.
• MS Intermediate. (Excel, Word and Outlook)
• Driving License. (Desirable). Skills / Experience
• Successful experience of working in a general administration support role and/or in a customer services environment.
• Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information.
• Literate and numerate with proficiency using Microsoft Word, Excel, Outlook and other office applications