Salary:
£16,000 to £18,500 (dependent upon skills and experience) Type: Perm Full time: 37 hours per week

Location:
Silver Street, Lincoln At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Key Purpose: To provide overall finance administration support for the residential and non-residential adult care function and ensure that all applications/referrals are processed and assessed in accordance with the policies of Lincolnshire County Council and DOH regulations. Main

Responsibilities:
Using necessary information to assess a service user's entitlement to financial support in accordance with relevant legislation and guidance. Calculate financial assessments for service users in receipt of Adult Care Services using a Windows based package. Interpret DOH guidance & Lincolnshire County Council Policy to process assessments accurately Work with your colleagues in reviewing and updating assessments procedures. Correspond with service users, their representatives, legal services, Social Workers and other professionals as and when required. To work as a member of a team to contribute to the achievement of the service key performance indicators (KPI's) Deal with telephone enquiries of a personal and confidential nature pertaining to the assessment of financial support and the payment of service providers. To deal with daily incoming and outgoing post for the residential and non-residential teams within agreed timescales and deadlines. To maintain effective working relationships with Lincolnshire County Council social services staff, providers of services and service users. To maintain computer and manual filing systems. Key Skills: Bring your enthusiasm and passion for the role and we will provide excellent on the job training for you to be a success. If you already have experience in a similar financial role and environment or knowledge of financial procedures then we want to hear from you Knowledge of Adult Social Care would be advantageous. You will have responsibility for calculating financial assessments and support both to individuals and providers, so all that we ask is that you have a good level of education - GCSE C or above in English and Maths or proven literacy and numeracy skills as well as competences in Microsoft applications and/or computerised financial systems. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.