The International Subsidiary Banking (ISB) Relationship Director role is based within HSBC's Commercial Banking Division (CMB). International Subsidiary Banking (ISB) is the Division's international proposition which aims to provide banking coverage to the subsidiaries of CMB customers within the Large Corporate and Mid - Corporate segments. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries worldwide managing over 35,000 subsidiary client relationships. The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director with HSBC will be operate person of influence to our ISB customers where you will also be responsible for customer service excellence to our existing and prospective customers Your responsibilities will include: Supporting customers and placing their needs at the forefront of all that we do, setting world class standards Work collaboratively with other Global Businesses, Product and Service Partners to identify opportunities to connect customers to opportunities and strengthen the relationship Seeking new opportunities and nurturing existing relationships to identify new business opportunities Building a network of business introducers in the local professional and business community Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements The ideal candidate for this role will have: Experience working in Corporate Banking. Relevant product knowledge including knowledge of Payments and Cash Management (PCM), Global Trade and Receivables Finance (GTRF), Global Markets Demonstrated experience of providing excellent customer service and proactively look for innovative ways to improve service delivery Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes Knowledge of international banking markets The base location for this role is Southampton or Reading. You'll achieve more when you join HSBC. As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Commercial Banking UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Within the work place you will have access to various employee resource groups which aim to promote and achieve a health work / life balance and support our diversity ambitions. When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can't wait to tell you about our ways of working, wellbeing agenda and our healthiest human system Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.