Customer Finance Team Leader

Walker Dendle
25 Jun 2019
11 Jul 2019
Job Role
Credit Manager
Contract Type
Level of qualification
Not qualified, Part qualified

This is a key, commercially focused, role within the Customer Finance team.  Through operating and developing the existing credit risk management techniques, the job holder will help to protect the company’s bottom line profit through; preventing unnecessary risks / excessive exposures being incurred identifying potential losses in advance of them occurring and proposing appropriate action.


To be responsible for supporting the Credit Manager in spearheading the continued development and roll out of credit risk management techniques
To effectively manage a team of 4 Credit Controllers.
To effectively reduce aged debt in line with agreed objectives.
To ‘take the lead’ in reviewing the more contentious/difficult accounts
Effectively maintaining collections.
Maintaining DSO’s with the aim to reducing.
Establish, maintain and improve effective communications both internally and externally
To ensure that Regulatory, Reputational and Financial Risks are all taken into account in every review
Regular customer and branch visits as and when required throughout the UK
Frequent visits to our Agency Partners to maintain the excellent working relationships
To record all summary details of all contacts with both internal and external customers
To continually look for ways to work with the Sales Team
To ensure documentation and files kept up to date and accurate
Identify and report potential bad debts to minimise loss and refer accounts to the Head of Customer Finance for litigation approval.
You will have:

A demonstrated ability to be able to communicate effectively with both internal and external customers and senior management
Proven IT project skills, primarily in the area of developing bespoke databases and interfaces with other IT systems
An understanding of how credit reporting agencies work and the existence of a credit management sector
Previous experience within a large corporate business environment would be desirable but is not essential
Previous management experience would be desirable
A full valid UK driving licence
We regret that due to the high volume of applications we receive, if you have not heard from us within 10 days, your application has not been successful on this occasion. However, please do continue to apply for jobs advertised by Walker Dendle.

Walker Dendle Limited acts as an employment business for temporary positions and an employment agency for permanent positions. Walker Dendle is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the terms available on our website.