Square Mile Partners are currently recruiting for an exceptional Policy/Compliance Operations Manager on behalf of a key client of ours based in Middlesex. The opportunity: This is a rare opportunity to join a company that acts like a young and agile start-up but is actually well established and profitable. The company is a leader in its market and delivers compliance documentation solutions via a SaaS platform. Responsibilities include : Managing and scheduling the workflows within the Policy Administration Team. Building operational efficiencies and processes to maximise productivity while maintaining quality. Ensuring the integrity and format of all policy content meets agreed quality standards. Managing and improving the structure of the content within the system. Liaising with the Development Team to improve and develop the system. Escalating any project issues or risks to the correct stakeholder by giving background, highlighting corrective action where possible, severity of the situation (high/medium/low) and suggested solutions. Releasing finalised and approved documents to customers. Tracking project progress reporting weekly on agreed data. Ensuring personal and team 90-day priorities are met. Leading and developing a team of Policy Administrators. Key requirements: A Problem Solver Analytical and process-minded Self-disciplined, organised and committed to quality Experienced in Project delivery A capable proof reader with excellent grasp of written and spoken English language Highly accurate Able to work under pressure in a fast-paced environment Confident in expressing own views and constructively challenge with alternative views Familiar with quality frameworks (ISO or EU Quality Framework) Accountable, collaborative and capable - they prioritise work and get things done Benefits: Highly competetive Salary Pension Healthcare Free parking on site