Cameo is proudly working with one of our key clients on their search for an experienced credit controller. Our client is looking for a Credit Controller to manage the on-going credit profiles of the UK businesses, tackling aged debt and supporting customers in making timely, accurate payments. The business works on a high volume, low value basis so this will be a busy environment and to support there is an administrator to ensure you are supported in your chasing. You will be working in a team made of 6 people, including a credit manager, administrator and 3 other credit controllers. This is full or part time, permanent role. Action: what will I be doing?
• Managing ledgers
• Chasing overdue via phone, email and fax to ensure invoices paid to terms
• Maintaining collections notes and promises of payment
• Recording and distributing disputed billings to responsible parties in order to ensure prompt resolution
• Building internal/external customer relationships to ensure "best in class" quality of service
• Negotiating payment schedules and terms of payment with Customers in order to allow for continued shipment of products while eliminating the past due balance
• Negotiating and agreeing offsets with Customers, where appropriate
• Ensuring incoming calls are managed effectively
• Managing unallocated cash
• Capturing and maintaining accounts payable contact data
• Ensuring bad-debt accounts are communicated to management in order to ensure timely write off's or transfer to third party agencies, in accordance with policy Measure: the skills I need...
• Credit & collections experience
• Good IT skills in particular Microsoft
• Ability to manage workload to meet timed targets
• Customer centric approach Opportunity: what's in it for me? The salary is up to £23,500 DOE. There are endless other benefits too, such as annual salary reviews, pension, life assurance, childcare vouchers, eye care vouchers, cycle scheme, employee introduction scheme, discounts with local companies and more The position will be working 9am -5.00pm Monday to Friday, it is a permanent, full time role however 3 or 4 day working weeks will be considered. Oh, and there's free parking too