Our client is a leading national insurance brokerage & intermediary covering all of the UK & Northern Ireland. With offices in the East Midlands and Cambridgeshire. They are part of one of the UK's most successful financial services groups. They are authorised and regulated by the FCA, concentrating on the Protection market place including Life Cover, Critical Illness Cover, and Income Protection products. They are a whole of market intermediary, so they will search every insurance provider in the UK to ensure that clients are recommended the best products to suit their needs. They now are now seeking to strengthen their Training & Compliance team with an experienced senior supervisor/manager to oversee all aspects of training and regulatory compliance with their office and field-based staff. You will have a strong track in Financial Services ideally within the protection market. You will be adept at identifying areas of risk and implementing processes to mitigate this together with the ability to train and develop the sales team to work in a compliant way. Ensuring high standards of service and customer care are maintained throughout. You will be a confident and strong communicator who will not shy away from 'fixing' problems and making positive change happen. Key duties and responsibilities will include: To effectively deliver key elements of the published T&C framework, in line with the firm's culture, values and risk management approach In collaboration with A&R Assurance, conduct competency assessments as and when required, in order to assist advisers in obtaining Competent Adviser Status Responsibility for the delivery of key compliance issues that arise from regular KPI reviews Responsibility for achieving and maintaining consistently good quality KPI outputs across the adviser force To ensure that the firm's T&C records remain actively updated and record keeping is of a high-quality standard To maintain personal adherence to the T&C supervisor T&C scheme, demonstrating consistently a positive supervisory risk rating To support and deliver aspects of training and development as required including assisting with the delivery of consultant inductions in order to validate initial competency To support advisers in developing their knowledge and skills and in the delivery of quality client outcomes To work in collaboration with the Group's Risk department, to assess adviser competence and effect solutions to mitigate key compliance risks Responsibility to manage two T&C Supervisors. REQUIREMENTS Mortgage and Protection sector T&C supervision experience Appropriate qualifications - typically R05 or CEMAP as a minimum Excellent communication and interpersonal skills Ability to bring about change in groups and individuals Strong work ethic and self-motivated Commercially minded rule focus Technologically competent In return, there is a highly competitive salary and benefits package. Salary is negotiable DOE.