Are you looking for a new opportunity in credit control, do you enjoy a fast paced environment? If you have previous experience and looking for a new opportunity in the Kingswinford area, working for a reputable established company please hit APPLY, Multi currency transactions - Dutch language would be desirable (Not essential) CREDIT CONTROLLER ROLE PURPOSE : Ensures cash is collected in a timely manner from our international customers over the phone and by email, maximising cash collections to achieve cash targets. ROLE PROFILE : The role is reporting to the Credit Control Supervisor and will be part of a team of 3 responsible for managing debtors ledger for four countries. Applicants must have experience in credit control, ideally using AX2012.Strong communication skills will be required to enable dealing with suppliers, other business contacts as well as other Associates on a daily basis. Dutch language would be advantageous (Not essential). Must have good standard of English (written and spoken). CORE RESPONSIBILITIES Responsible for chasing company debt in customers native language; Ensure cash is collected in a timely manner over the phone and by email; Maximise cash collections and achieve cash targets; Open new customer accounts and liaise with local country management to set credit limit; Liaise with Country Management of risky debt and take actions to minimise bad debt; Manage pro-forma accounts and payments; liaise with local country logistics department; Provide high level of Customer Service for both internal and external customers by building good relations; Management of customer accounts; Resolve invoice disputes through prompt escalation of issues; Updating customer database management records with notes; Chase up supporting paperwork required for Country (ies) Local Authority Supply Contracts to ensure prompt payment ; Use credit checking system to obtain and review customer financial data to establish credit limits; Posting and allocating customer cash receipts; Any other duties deemed reasonable, which reasonably correspond to the general character of the role and level of responsibility. PERSON SPECIFICATION: Education/Professional Qualifications: Minimum GCSE English and Maths or equivalent Experience and Knowledge: Prior experience of working within European SSC environment a key advantage Minimum 5 years working in high volume credit control department Must have experience in working in multi- currency transactions Experience of working within a fast paced, complex manufacturing business environment Have strong track record of aged debt reduction and achievement of target DSO Experience with Microsoft AXAPTA would be a key advantage Key Skills/ Abilities: Fluent written and spoken Dutch - DESIRABLE Excellent verbal and written communication skills in Native language and English Intermediate knowledge of Word and Excel High level of organisation skills Personal Qualities: High level of numeracy, accuracy and attention to detail Highly customer focused and results driven to resolve queries Excellent verbal and written communication skills in Native language and English Financially and commercially aware Proactive Team player LOCATION / MOBILITY Must hold a valid EU Passport as some travel may initially be required Working Hours 09.00 am to 17.00 pm - alternating every other week to 08.30 to 16.30 IMMEDIATE START AVAILABLE