Position Overview This is an excellent opportunity for an experienced Credit Controller who is looking for a challenging and rewarding role within an established firm. The main responsibilities of the post-holder will include the following: To liaise with relevant managers to confirm that invoices are appropriate to pursue To download reports on outstanding invoices from internal software To sort & validate this data using Microsoft Excel, in order to produce a list of invoices that need to be pursued Adapt template letters by the use of internal software and send out to clients Compose letters and emails to clients using own initiative Call clients to confirm receipt of letters & confirm when payment will be made Update Microsoft Outlook & relevant databases Update payments on internal software Reconciliation of payment received Any other duties commensurate with the position. Person Specification: The post holder will ideally have extensive experience in a similar role and will also be a graduate (or have an equivalent qualification). You will be required to liaise directly with clients, so excellent written communication skills and a good telephone manner is essential. You will also need to be: proactive, use initiative, be highly organised, tactful, dedicated, able to work with minimal supervision and remain calm under pressure. Experience of MS Word, Excel and Outlook is advantageous as is the ability to have a willingness to learn new systems and procedures. Previous experience is preferred.