Credit control job in Leicester, city centre location. Award winning business with growth opportunities.
Your new company
You will be working for a rapidly growing business who are quickly taking a large market share within their sector, by offering customers a different innovative solution. Over 90% of their customers rate them as excellent, and they attribute this to their excellent team of employees. They are now looking for an experienced credit controller to join their exciting business.
Your new role
You will be fully responsible for resolving any queries which come your way. You will be engaging with customers where you will be delivering end to end support which will require you to think on your feet to bring about solutions to problems which you may not have seen before. You will be talking with customers, engaging with stakeholders and highlighting process inefficiencies daily. You will also be responsible for calling customers to retrieve any missed, and final balance payments as well as managing payment plans as you talk these through with your customers.
What you'll need to succeed
You will need to be open minded, approachable whilst displaying empathy to customers who face complex problems, at the same time, you will need to be thick skinned and tenacious when dealing with collections. You will need to have a positive attitude and enthusiastic to be part of this ambitious and growing team. You will need to have a minimum of a 2:1 at degree level, and experience within Customer Service or Credit is desirable. Full right to work in the UK is also required.
What you'll get in return
You will be offered a salary of circa £18,500 with a comprehensive benefits package including a pension scheme. You will be joining an innovative and forward thinking business that can offer you excellent opportunities for career progression. In this target driven environment, you will be rewarded for good performances and be well respected for your hard work.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.