Our client, an online and showroom based retailer based in South Normanton are looking to recruit a Credit Control Assistant to join their busy account team. The main purpose of the role is to maximise cash collection and minimize the level of overdue debt whilst controlling a portfolio of accounts on the sales ledger. Objectives and responsibilities
• Download payments received into the bank
• Record and accurately allocate cash receipts in accordance with customer remittances, received by bank transfer, cheques, cash, PayPal and credit cards.
• Process on line payments
• Process on line refunds with authorisation
• Collect cash from the bank as required
• To be responsible for a portfolio of accounts, being proactive in collection of payments whilst maintaining good customer relationships
• Chasing debt on the Sales Ledger
• Alert the manager to any accounts which are not meeting payment terms of the account or payment plan or any other concerns with an account
• Process small write offs
• Process write offs to Bad Debt with authorisation
• Investigate unallocated cash
• Assist with customer queries for both internal and external customers to a satisfactory resolution
• Suspend orders where appropriate, informing customers of this until a solution has been met
• Run Monthly statements as required
• Ensure ROT documents up to date Hours of work are 9am - 5pm Monday to Friday. Offering a competitive and negotiable salary dependant on experience from £19,500. For this fantastic opportunity to permanently join a reputable and growing company, please send your CV to (url removed) or call Charlotte Turner on (phone number removed)