As an Apprentice, you will gain an understanding of how each of the main business areas operate and how they work in conjunction to ensure that our clients' needs are met. The role involves providing support to the main functions of the department, ensuring that all procedures are followed in order to maintain the standard of service within service level agreements. You will be required to communicate with different departments and build relationships which will enable you to expand your knowledge of the business, learning how processes work from both an operational and regulatory perspective. We have Apprenticeship vacancies across several different departments at Basildon including: Registration The Registration team registers all legal documentation relating to the death of a client. These include Death Certificates, Grant of Probate, Letters of Administration and Certificates of Confirmation. The team also provides date of death valuations, distribution and historical account information to the person or firm of Solicitors that are dealing with the settlement of the deceased's estate. Once Grant of Probate has been received, the team ensure that any distributions/redemption proceeds due to the account are paid in accordance with instructions received. They are also responsible for checking that we have received acceptable documentation to update the account, also to create additional work if required. Once the account is updated then a letter will be sent providing information. Due to the sensitive nature of our letters great care needs to be taken, which leads to our strong emphasis on quality, as all work is quality checked. Dealing This team are responsible for the processing of deals (eg buying/selling of investments) onto our client database system (FAST) on behalf of the Management Companies that DST services (ie our Clients) either by post or fax. Any deals received must be placed on the same day to ensure they get the correct valuation point (VP). Package A fantastic opportunity to join one of the fastest growing and largest employers in Essex. Join us as an Apprentice with full training and support from day one DST offers a fully paid Apprenticeship leading to an Level 2 in 'Investment Operations' and the first paper of the globally recognised IOC qualification. All training is via E -Portfolios/webinar/on the job. No attendance at college is needed and you will be amongst many other current and former Apprentices so with great support Upon successful completion of your Apprenticeship an internal development scheme awaits you at DST and with it the ability to climb our career ladder furtherWhere will it take you? Starting salary of £12,500 (with ongoing reviews) Fully paid training and qualifications 9% pension scheme (6% non-contributory & 3% self contribution) Life Assurance (4 x salary) Single person healthcare Flex benefits scheme All offers of employment at DST are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful. Ideal Candidate We are keen to speak with applicants with the following: GCSE Mathematics and English Language A good telephone manner and excellent verbal communication skills (particularly for telephone-based roles) A strong command of spelling and grammar with good letter-writing skills (particularly for written and email based roles) Good general computer skills including basic Word, Excel and email (plus any experience of using an in-house database is a bonus) The ability to work to daily/weekly deadlines and follow strict processes Strong accuracy and attention to detail with a keen emphasis on the quality of your work Some experience within an office and/or customer service environment (not essential) Above all the desire to learn and an eagerness to begin a career in the financial services sector To find out more apply online today and one of our Resourcing team will call you back to talk about our current Apprenticeship vacancies and what might suit you