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Accounts Payable Supervisor

Employer
Infor Limited
Location
Solihull, UK
Salary
Competitive
Closing date
Jun 4, 2019

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Job Role
Accounts Payable
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Accounts Payable Supervisor

Location:
Blythe Valley Business Park, Solihull, B90 8BG, UK About Infor Infor is a $3B enterprise software provider and strategic technology partner for more than 90,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress - for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change. From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart Position Summary The main purpose of the AP Supervisor role is to proactively and effectively oversee the processing and payment of all vendor invoices and employee expense claims in EMEA. It involves working closely with the processing team in Global Business Services (GBS) India and the local AP team in the UK Shared Service Centre to ensure all invoices and expense claims are processed with accuracy, approved in line with company policy and paid within agreed payments terms. Supervising an AP team of 16, fluent in 10 languages, and covering 35 Infor entities across EMEA, the ability to work within a multi-cultural environment is essential. The role will involve monitoring and measuring AP team tasks, ensuring all tasks are completed accurately and within agreed timelines. You will be the team's first point of contact with any invoice, employee expense claim, payment or reporting queries, and as such you will need to be familiar with, and able to adapt to the various local country regulations and requirements. In a high volume, high complexity processing environment, the ability to identify new initiatives, key performance measures and process improvement is a must, as is the ability to support, update and cover the AP Manager role where required. Key Responsibilities
• Managing the team's daily tasks, ensuring processes are followed and deadlines achieved.
• Working with the team promoting excellent customer service to both internal and external contacts.
• Regular review of each entities' vendor balances, monitoring issues, and advising suitable action where required.
• Compiling and reviewing performance measures for both the processing team in India and the AP team in Solihull, helping to drive continuous improvement.
• Proactively identify areas for improvement, challenging current practices and supporting the AP Manager to drive process improvements and introduce new initiatives.
• Assisting with AP projects including the implementation of a new finance system. Key Requirements/Experience
• T eam management/supervisory experience with a proven track record of managing and motivating people to help maximize their potential.
• Accounts payable experience in similar high volume, high complexity processing, shared service center or similar environment required. Experience of dealing with MEA AP processing would be ideal.
• Strong communication skills and customer service focused, with the ability to demonstrate a positive, enthusiast approach to resolving invoice/payment issues and queries.
• Adaptable to change and the able to embrace it with a positive attitude.
• Ability to organise team workload in a structured way, build relationships with the wider groups and to lead by example.
• Confident, flexible and able to cover the AP Manager's role where required, with the ability to identify strategic issues as well as being able to focus on day to day tasks.
• Fluency in a second European or a Middle Eastern language desirable, but not essential. The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/

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