Credit Manager - Luton £35,000 - £38,000k depending on experience Experienced Credit Manager looking for a new challenge? Know what it takes to deliver exceptional results under pressure and where speed, knowledge and commitment are of the essence? Then Randstad want to hear from you We have an exciting opportunity for a Credit Manager to join our world class credit team, based in our new UK Head Office on the prestigious Capability Green Business Park in Luton. Home to our Finance, HR, IT, Marketing and Legal teams you will be joining our experts who are the cogs that work in the background to ensure everything runs smoothly for our operational business Benefits: Prestigious location Free on site parking Close to Luton airport parkway station Easily accessible - just off J10 of M1 Our very own on site Clipper Cafe and restaurant Flexible benefits scheme Lifestyle and shopping benefits Dress down Fridays

Responsibilities:
Leading a team of 8 (5 Credit Controllers, 2 Cash Allocators, 1 Credit Risk Analyst) so to provide a proactive, responsive and quality driven credit service in line with predetermined SLAs Put relationships at the heart of Credit Services, building trust with internal and external customers and the team, and driving results through influence and cooperation Driving engagement levels across the CPE Credit Services Team Manage agreed KPIs for the Credit Services Team and complete regular 121s Work to attaining a first rate service level by reducing and retaining due / overdue debt at a satisfactory level along with mitigating risk for potential bad debts Keep queries and disputes to an acceptable level, the results of which will be a cash collection level satisfactory to the business needs Number of calls, Age debt levels, Un allocated Cash, Interaction and relationship with the business and the SSC. National account aged debt and service levels and Client visits as and when appropriate Managing customer relationships both internally and externally and balancing these with the sensitive commercial and credit strategy Effective communication both written and verbal Proficient use of Microsoft packages ideally advanced excel Passion for driving achieving results with a can do attitude 5 to 10 years previous Credit Manager experience with ICM qualified or equivalent or studying towards would be an advantage This role is fast-paced and high pressured but the promotions, benefits and rewards make it more than worthwhile. We aim for 80% of all our internal appointments to be made via promotions, so what's stopping you from joining us now? Look forward to hearing from you Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application