Adecco Sunderland has a fantastic opportunity to join a well-established company who is experiencing a period of expansion and is therefore looking for an HP Lending Completion Assistant to join their team on a permanent basis based in Chester le Street. My client offers a competitive salary of £16,000 to £18,000 depending on experience bonus. To professionally manage all aspects of the packaging process to complete a deal for payment. Providing a prompt, efficient and professional service to internal and external customer at all times. Working in a team orientated environment assisting colleagues in achieving team and business objectives to challenging deadlines. Key

Responsibilities:

• Accurate completion of all final packaging for customer deals before sign off and payout.
• Final accuracy checks of all customer's proofs and lending files.
• Completion of customer Validation calls.
• SARMS requests verified and complete for same day funded deals.
• File loads completed for same day funded deals completed error free.
• Insurance checks updated to customer's files.
• Protect the company from Fraud in promptly identifying fraudulent activity.
• Protect the company from over-exposure, assessing potential risks and referring accurately to relevant colleagues if required.
• Communicate with the broker network effectively via telephone and electronically, responding to inquiries in and efficient and professional manner, building strong relationships.
• Communicating with customers/Brokers to resolve any queries or issues with the application. The Ideal Candidate will have: Exceptional written and oral communication skills; Excellent word processing and IT skills, including knowledge of a range of software packages; The ability to work under pressure and to tight deadlines, prioritize tasks and work under pressure; Excellent organizational and time management skills; The ability to research, digest, analyze and present material clearly and concisely; Excellent interpersonal skills; The ability to work on your own initiative; Honesty and reliability; Attention to detail; Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines; Discretion and an understanding of confidentiality issues. Are you Customer focused? Do you have a proven track record of following compliance procedures and processes? Do you remain calm under pressure? Do you use your own initiative effectively? If you answered yes to these questions, please apply. Adecco UK are an equal opportunities employer. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy