Job Title : Accounts Assistant (Cashiering and Commissions) Reporting to : Financial Controller Department : Hotel Accounts Job Function : Performing various tasks within the accounts department Hours : 40 hours Per Week Contract : until 30th November 2019 Main Responsibilities Ability to perform various tasks within the accounts department as required. Daily Cashiering duties reconciling to Opera/Micros reports with investigation into variances. Accurate Commission processing. Hotel and Guest Laundry reconciliations. Matchday reconciliation of tickets posted. Checking daily M&E postings as per BEO's in conjunction with M&E co-ordinator. Attend weekly Operations Meetings. Guest Queries. Balance Sheet reconciliations. Assistance with other department duties as necessary. Help in Credit Control under supervision. OVERALL RESPONSIBILITIES (dependent on role assigned) Following company procedures to ensure the safe and secure processing of the daily banking. Following reconciliation of banking to reports. Investigate banking discrepancies to resolution. Cash handling to include issuing change, counting safes & floats. Ensure commission invoices are processed efficiently and discrepancies on claims communicated to the claiming agent. To have a thorough knowledge, through training, of the Micros Food and Beverage system of order processing. With the assistance of the Credit Controller: the verification of sales ledger invoices to ensure they are sent to clients correctly and in a timely manner. With the assistance of the Credit Controller: Credit Control duties which require follow up calls and debt collection techniques, written and verbal to ensure debts are paid promptly. Assist guests with queries in a professional and timely manner. To regularly review departmental control procedures and assist to develop new control procedures where applicable. OVERALL RESPONSIBILITIES (general) To comply with policies, rules and regulations as set forth in the employee handbook. In addition to the duties and responsibilities listed above, the jobholder is required to perform any other reasonable duties assigned by the management. Person Spec PHYSICAL Candidate must be physically fit as job may involve some lifting and is an active role. QUALIFICATIONS & CERTIFICATION (Education, Training, Languages & Job Experience) Competent communication in English, written and verbal is essential. Hotel accounts background is desirable. PC literate, especially MS Office - Excel. PERSONALITY STYLE Must demonstrate strong communication and persuasion skills. Ability to work alone but provide support to others where necessary. Ability to work under pressure in difficult situations and meet deadlines. Measures of Performance Daily reconciliations of all cash/cheque banking performed accurately and in timely manner. Commission invoices accurately checked and paid within set time limits. Minimal queries on Laundry invoices. All customer enquiries attended to promptly. Achieving the standards required by our Auditors. The Employee must at all times carry out his/her responsibilities with due regard to Chelsea FC PLC policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act. The Employee must act to protect all young people and vulnerable adults that are in their care or attending the Company's premises. The Employee must report any misconduct or suspected misconduct to the Foundation Safeguarding Lead. The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers. The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.