Do you have at least 1 years experience as a Business Analyst? Do you have change management experience? And experience implementing processes? Do you enjoy improving processes, making the client experience better and our colleague's jobs easier? If this sounds like you, please read on If you describe yourself as a problem solver (and identifier), enjoy working in a busy environment and likes a role where you can hit the ground running and get stuck in straight away this role was made for you You don't need to come from a Financial Services background, this could be your first step in Your duties will include; You will be the subject matter expert for all processes, tools and systems used to deliver continual improvements through project and team led initiatives. You will work with the relevant teams to ensure all MI requirements can be captured and fulfilled by utilising processes and tools. Provide regular updates and track progress through an agreed mechanism that can be shared with the Manager, Sales Operations. Mentor and coach, where appropriate, ensuring the successful delivery on time to quality and scope. Collate and provide appropriate updates for Sales Executive meetings.