Credit & Collections Specialist
The Credit and Collections Specialist is to have primary responsibility for credit and collection activities as assigned and be knowledgeable in all aspects of the collections process. He/she will report to the Credit and Collections Manager and will assist in developing the strategic direction and management of the day to day credit and collection activities.
Our client a Market Leading International Business based in Farnborough, Hampshire are currently recruiting for a Credit & Collections Specialist to join the team.
*Facilitate the transition of collection activities with respect to delinquent and otherwise non-performing contracts from Client Relationship Manager to the Credit and Collections group.
*Oversee and perform collection activities, up to and including contract termination.
*Coordinate collection efforts with Client Relationship Managers as needed.
*Verify accuracy of account balances.
*Identify and resolve account discrepancies.
*Determine clients' ability to pay and negotiate payment agreements in order to avoid termination of their contracts.
*Track financial performance of contracts and ensure compliance with terms.
*Assist in resolving elevated and complex client disputes.
*Research problems and negotiate with internal/external partners or clients to resolve highly complex and sensitive issues.
*Direct management to major collection problems that may require special attention.
*Document and initiate adjustments to the A/R ledger.
*Prepare and review statements.
*Monitor credit hold status and update as needed.
*Perform credit checks.
*Provide Letters of Good Standing upon request.
*Provide account updates for collection meetings.
*Apply cash receipts on a daily basis
* A minimum of 1-2 years of commercial credit and collection experience
*General accounting knowledge.
*Spanish and Portuguese fluency are a plus but NOT essential
*Strong analytical skills, high accuracy level and attention to detail.
*Ability to grasp new financial and technical concepts quickly.
*Excellent written and verbal communication skills.
*Positive attitude, strong work ethic and commitment to being a supportive team member.
*Excellent computer skills (especially Microsoft Office Suite) Experience using the Microsoft Dynamics GP and SalesForce.com system is desirable but NOT essential
*Must be highly organized and thrive in a fast paced environment.
Salary £25,000 - £32,000 the salary range is broad as the client is considering varying levels of experience. Good Benefits Package, please apply for more details