City and County Healthcare Group is one of the largest providers of community-based social care services in the UK. Every day tens of thousands of people with care needs are supported to continue living independently at home by our operating companies. To support the great work we do, we are looking for a Credit Controller to join us on a temporary basis with a view to the role becoming permanent for the right candidate, depending on effectiveness and results. Ideally, candidates will have experience of working within the domiciliary care sector and have a good working knowledge of the type of queries we encounter. Your primary focus will be on reconciling aged debt, which will require you to complete detailed and in-depth queries and as such you will require excellent problem-solving skills. We are offering flexibility on your working location as we have head office functions based throughout England, namely Altrincham, Nottingham and London. It is anticipated that for the right candidate a combination of home working and office work would be acceptable. Specific Duties: Review, analyse and resolve debt queries. Review, analyse and allocate cash relating to debt queries. Identify and communicate with relevant stakeholders related to debt queries. Manage, provide feedback and suggest improvements resulting from resolving the debt queries General Duties: Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans. Assist in the setting up of the credit control system. Ensure that debts are paid in a timely manner. Meet cash & debtor day targets set by the Company. Chase overdue invoices by telephone, email & letter within agreed timescales. Maintain accurate records of all chasing activity. Regularly making contact with customers to ensure all relevant debts are managed as necessary. Identify changes in payment patterns and propose action to avert indebtedness. Work with the Sales Ledger Team to handle disputed bills and negotiate to bring payment within the agreed terms. Respond promptly and completely to both client and internal enquiries. Propose write off of irrecoverable receivables. Providing ad-hoc reporting as and when requested by management. Raise any concerns on debt with the relevant Operational employees. Liaise with Solicitors to collect debt as necessary. Skills and Qualifications: Senior level and proactive Credit Control skills. Sound problem solving and decision making. Pivot tables skills. Good organising skills. The ability to work in a team and individually. Excellent written and verbal communication skills. Good attention to detail. The ability to work under pressure and to deadlines. A good head for numbers. Good IT Skills. Please send your CV through to the internal recruitment team if you would like to be considered for this role. City and County Healthcare Group are an equal opportunity employer.