Credit Controller

Recruiter
Search Consultancy
Location
Leicester, UK
Salary
Competitive
Posted
24 Mar 2019
Closes
23 Mar 2019
Ref
1110338928
Contract Type
Permanent
Hours
Full-time
Level of qualification
Not qualified, Part qualified
My Client is one of the largest LPG supplier in the UK and has over 30 years' experience providing alternative energy solutions to domestic and commercial customers. Purpose of Position; Reporting to the Credit Control Team Leader and based in our Head Office in Leicester, the purpose of this role is to collect overdue debt in a professional and timely manner from both commercial and domestic customers. Key responsibilities; Responsibility for a portfolio of accounts and focusing on collectible debt to meet cash targets Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines) Requesting credit limit increases where appropriate Taking ownership of queries raised and liaise with other departments to resolve Weekly account reconciliations to minimize unallocated cash Completing tasks in a timely manner in accordance with set deadlines Placing accounts on stop and referring accounts for legal collection where viable Covering for colleagues during periods of absence Occasional Saturday working may be required in winter months on a rota basis What do we want from you? Experience in dealing with commercial/domestic personal debt Excellent customer service, time management and telephone skills Experience of dealing with a high volume of customer accounts and associated call volume Numerate and able to work with formulae Strong negotiator and query resolution ability Proficient in MS Outlook, Word & Excel Person Specification Team player and target driven Ability to communicate effectively (verbal & written) 5 GCSE's (A to C) including Maths & English Credit control experience in a high incoming telephone call environment Self-motivated Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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