An exciting opportunity has arisen for an experienced Operations Supervisor to join a Top 10 firm based in Liverpool. This is a rare opportunity for an ambitious candidate to join a firm that can offer genuine opportunities for progression. As Operations Supervisor, you will be required to manage a portfolio of audit support projects and tasks in combination with supervising staff in the team. Managing end user expectations and ensuring schedule adherence are pre-requisites of this role. The successful candidate will have gained extensive experience in compliance, change management and process improvement from an outsourcing background/shared service centre. In return for your hard work, the firm are offering a competitive salary together with an excellent benefits package.

Responsibilities:
Supervise a team of Audit Hub Assistants and Associates Allocate, review and manage the work output of the Audit Support Hub team to ensure outputs are to the required time and quality and are within budget Ensure that the firms' quality control procedures are adhered to as required Engage with the firm's regional client facing audit teams on operational performance (for example, quality and timeliness metrics and being point of escalation) Engage with the firm's senior audit stakeholders in promoting and driving further adoption of service take-up as well as compiling forecast information from across the business in order to allocate resources accordingly Report monthly to stakeholders across the business on the Audit Support Hub's Key Performance Indicators Work extensively with the firm's proprietary audit support systems and processes - including support to process improvement and change management Essential Requirements are: Educated to degree level with supporting accounting qualification would be desirable Experience of performing or managing audit work is highly desirable IT skills - strong working knowledge of MS Office and similar desktop applications Experience of workflow management type systems is advantageous Credible and confident to interact with stakeholders at senior level Strong people management skills: empathetic and encouraging style to support junior team members to excel in their roles Excellent time management, organisation and prioritisation skills. Be able to lead by example and influence optimal performance of team Ability to use own initiative and take a flexible approach If you have all of the above requirements for the Operations Assistant Manager position, then please apply now using the link below. The above vacancy is only one of many that we are handling. Marshall Moore Practice division specialises in recruiting all types of practice vacancies for both temporary and permanent assignments including: Audit Senior/Accounts Senior/Tax Senior and Semi-Senior Audit Manager Corporate Finance Specialist Transactional Service Analyst Partner and Practice Manager Marshall Moore is a leading specialist recruitment consultancy. If you would like a confidential discussion about your requirements, please don't hesitate to call Marshall Moore at our Liverpool office. Alternatively submit your CV for immediate consideration and you will be contacted by one of our specialist consultants.