Credit Controller (Part Time) - Tachbrook Park, Warwick Up to £21,500 (pro rata) per annum depending on experience Creating a better world, a better company, and a more fulfilling future... Calor is an exciting and inspiring company to work for, where investment in our people's skills and knowledge is integral to our success. We ensure a supportive and inclusive working environment which is underpinned by our culture of expertise, safety and trust. These things allow us to lead the way in terms of sustainability, innovation and personal development. As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings, and as part of SHV Energy, Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. It is our people that enable us to do that, which is why they are the heart of our business. The Credit Control team at the Calor Head Office in Tachbrook Park, Warwick, are looking for a Credit Controller to join their team. You will be dealing with large, high profile commercial customers. You will be responsible for building good relationships with customers to help reduce late payments, minimise debt, and optimise cash flow into the business. Hours of work: Monday to Friday, between 1:00pm - 5:30pm (20 hours per week) Key responsibilities will include: Collection of overdue domestic and commercial accounts via telephone, written correspondence and face to face Identifying reasons for non payment, resolving queries to the customers satisfaction and negotiating a positive outcome Agreeing, arranging and administering payment in instalments Recommending delinquent accounts, legal action or write off Use of tracing agents, collection agents etc Liaising with the Engineering team As such we would like you to: Credit Control or collections experience Strong negotiating skills via the telephone Ability to communicate internally and externally at all levels Ability to work to targets Strong administrative experience Preferably experience of dealing with large, high profile commercial customers A minimum of Grade C in English and Maths at GCSE level or equivalent is required IT literate with good working knowledge of Excel High levels of attention to detail and accuracy A flexible, enthusiastic approach to teamwork and the ability to deal with an ever-changing environment Company benefits: Opportunity to work extra hours (optional) dependent on business requirements Contributory pension scheme 25 days annual leave plus 8 bank holidays Life assurance Private medical insurance Health assessment and discounted membership at a local gym Company discounts Onsite canteen Free parking Employee Assistant Programme Long service awards Eye tests Charitable giving Discounts on selected holiday providers We look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Opportunities to progress, to develop and to be recognised for your achievements are part of our daily life, and we want to share that with you Together with your commitment, drive and personal performance, we believe you can bring out the best in yourself at Calor. If this sounds like you, please apply by clicking the link below. We look forward to hearing from you To be considered for the above opportunity you must be eligible to live and work in UK. Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.