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Employee Client Service Administrator

Employer
Michael Page Finance
Location
England, London
Salary
£20000 - £22000 per annum
Closing date
Apr 9, 2019

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Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time

Job Details

Act as first point of contact and be responsible for general administrative tasks including database administration and liaising with insurance companies/providers

Client Details

The successful candidate will support my cleints London Employee Benefits team (LEB) in relation to employee benefits consultancy work. This is a client-facing role which involves working closely with the wider LEB team.

Description

* Act as first point of contact and be responsible for general administrative tasks including database administration and liaising with insurance companies/providers

* Assist with correspondence, including drafting letter/email replies

* Ensure outgoing correspondence is checked and signed appropriately and has all correct attachments and enclosures

* Assisting with implementation of new employee benefit arrangements and the renewals of existing arrangements

* Plan and arrange internal and external meetings (in conjunction with team secretary as appropriate)

* Prepare fee invoices and reconcile commission payments as and when required

* Call screening and answering telephones, taking and sending messages when required

* Dealing with clients, employees and senior members of organisations either on the telephone or over email in a professional manner

* Arrange client and internal meetings as instructed (in conjunction with team secretary as appropriate)

* Assist with internal compliance requirements

* Ensure the client management database is kept updated with all client information

* Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training

Profile

Requirements No previous knowledge of employee benefits is required but it would be useful if the candidate is able to evidence some administration/project management experience.

Planning and prioritisation skills are important and attention to detail is vital, as is the ability to build relationships internally both with the team and with relevant contacts in the wider business.

The successful candidate will have good communication, organisational and time management skills. Knowledge of Microsoft Outlook, Excel, Word & ideally also Visio is required.

Job Offer

£20,000-£22,000

Company

Michael Page specialises in the permanent, temporary and interim recruitment of qualified accountants. In fact, our organisation was founded to provide selection and recruitment services for accounting professionals and has been a market leader in this field for more than 35 years.

We have earned the trust of clients in industry and commerce, the banking and financial services markets and the public and not-for-profit sector. We also have an exemplary track record of completing assignments for everyone from small, boutique practices to the Big Four firms.

Many of our consultants have a background in accounting and finance – that’s real, grass roots expertise at your disposal. Combine that with the global reach you get from a company that has over 155 offices in 36 countries and you’re looking at a pretty formidable package. We are confident no other consultancy is better qualified to help you make that crucial, next step in your career.

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