Job duties: The Collections team facilitate the recovery of payment of all invoices. The Brokerage Credit Controller maintains a full client contact database for their designated accounts, and manages the priorities of the client to facilitate the recovery of brokerage debtors on all the UK and overseas ledgers managed in London. Facilitate the timely delivery of invoices to all designated accounts / contacts on relevant ledgers Build business relationships with internal and external clients Maintain regular dialogue with clients Maintain debtor levels in accordance with targets set by management Accurately identify and assign cash allocations to the AR Transaction Reporting team to clear outstanding invoice items Identify and raise client invoice / trade queries on bespoke client investigation monitoring application (TIS) in line with departmental procedure for KPI analysis Produce and issue statements of account to clients from sales ledger accounting system. Assist clients in prioritising invoice payment in line with priorities Escalate problems to senior management if the client is not able to settle balances quickly Maintain and update client contact database Provide the Credit Control Manager with first line of support to ensure adequate reporting and transparency of aged collection problems Provide status of accounts to clients and meet with them to discuss initiatives to aid the client in the reconciliation and payment of invoices Skills Required: Credit Control experience, preferably with experience of working in a large company Strong personal organisational skills Excellent written and oral communication skills Service oriented, adaptable and resilient Results oriented with personal accountability Excellent attention to detail, quality and control Ability to develop new skills and understand new technology as required Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc) A good understanding of financial markets is desirable but not essential. Understanding of Wholesale Financial Services is desirable but not essential.