Britvic is the name behind iconic and market-leading brands such as Robinsons, Pepsi, Fruit Shoot, Tango, Squash'd, J2O, R.Whites, Gatorade, 7UP and Lipton - and we are on a journey to become the most dynamic, creative and trusted soft drinks company in the world. To get there we need to be continually sharpening our competitive edge, maximising value through creative, effective, strategic, passionate and professional Operational teams. Progress your career: Britvic is a very exciting and supportive place to be, with award winning brands, a clear vision, personal development and an open and honest culture. We offer a comprehensive package for this position - including a highly competitive basic salary, bonus scheme, enhanced company pension contributions, share save schemes, annual pay reviews, healthcare, vouchers and a whole host of flexible benefits. About the Role: To effectively and efficiently manage a ledger of customer accounts: To proactively communicate with customers to collect cash within terms. Drive resolution of invoice queries to ensure customers pay on time. To engage with business partners to promote professional credit management. Key

Responsibilities:
To drive collection activity by effectively prioritising customer contact, utilising work flow tools for phone calls emails and letters. To raise all invoice queries in the internal query tool as well as raising in customers' portals within set SLAs. To take ownership of the root cause of invoice queries by actively engaging with stakeholders to identify and implement solutions. To work closely with supply chain and sales to pro-actively identify potential issues that may affect sales orders and to effectively manage any orders on hold quickly and efficiently in line with the credit policy balancing risk and customer relationships. To work closely with the Credit Analyst to assess credit risk; providing sales history and payment pattern information to enable an effective review. To regularly communicate with Sales organisation regarding any overdue payments and outstanding queries to drive resolution and improve cash inflow. To provide information to customers or the sales team as required to enable them to reconcile to their accounts payable systems. To liaise with the credit analyst, supply chain and sales to pro-actively provide trade finance options to support sales growth in moderate and high risk territories including letters of credit, term and sight drafts and bank guarantees. To feed into the cash forecasting process, providing intelligence on payment promises, payment patterns and custom to achieve accuracy targets. To embrace new initiatives, positively supporting the department in change and innovation. Continually support and contribute to the team achieving a world class status Knowledge, Skills & Experience Required: Essential: Experience of credit control with customers domiciled in EMEA. Basic knowledge of incoterms and export documentation. Good understanding of basic accounting and VAT principles. Thoroughness and attention to detail. Very strong team player, with the drive and flexibility to support others in the team. Excellent written and oral communication skills Desirable: Experience using letters of credit, documentary collections and other trade finance options. Experience of working in a Finance Shared Service Centre. Experience of the Order to Cash process and automated workflow. A European language. Knowledge of SEPA DD requirements. Working knowledge of multicurrency ERP systems preferably SAP. MS Office (Word/Excel and PowerPoint)