I am working on behalf of a well-established manufacturing company based in Lincoln, with expertise spanning over 40years. - Monitoring customer debt position and actioning as necessary - Ensuring ledgers are clean and up-to-date - Allocation of cash receipts to invoices - Produce Cash on Delivery notices and ensure collection through liaison with Transport department - Produce statements and ensure collection - Reporting on debt statuses and attending debt meetings - Building relationships with customers - Credit checking and monitoring orders for production - Taking debit and credit card payments - Preparing cheques received for banking - New accounts to be set up in line with company policies - Liaising with Managing Director regarding credit decisions - Monitoring and reviewing of customer credit terms and limits in line with online recommendations - Review of automated sales invoicing and correction of errors - Raise and issue credit notes once authorised - Raise manual invoices when required once authorised - Monitoring of on-hold customers and contracts - Liaising with sales representatives regarding customer accounts Personal requirements - Able to prioritise effectively - To be firm but fair with customers - To be able to identify issues before they arise - Ability to form relationships with customers - To follow procedure and to highlight non-conformance - Strive to improve the role and personally through better process and automation - A desire to be trained in other aspects of the accounts department to assist in busy periods or to cover absence Minimum requirements - To have experience in Credit Control environment - Working knowledge of Microsoft programmers (Excel & Word required)