Client Reporting Operations - Analyst

Recruiter
Morgan Stanley
Location
Glasgow, UK
Salary
Competitive
Posted
20 Feb 2019
Closes
20 Feb 2019
Ref
1084343627
Contract Type
Permanent
Hours
Full-time
Level of qualification
Newly qualified, Qualified
Company Profile: Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Glasgow Profile: Morgan Stanley's Glasgow office employs in excess of 1,300 staff across Operations, Technology, Legal and Compliance, Internal Audit, Fund Services and Finance. Due to our growing business, we have a demand for career minded people to join our teams. Our opportunities offer unrivalled scope for progression and training within a fast paced, meritocratic and constantly changing environment. Morgan Stanley pride themselves on maintaining a culture which champions diversity, an inclusive environment for all, recognition and an opportunity to give back to our communities through various local charity partnerships. The office is located centrally and enjoys the additional benefits of an onsite gym and restaurant. Department Profile: The Operations division is both the first line of defence for protecting Morgan Stanley's financial and reputational well-being, and an essential partner contributing to the firm's growth. Facing off to all Morgan Stanley businesses and interacting with all other parts of the Firm, the Operations division supports a complex, multi-faceted portfolio of businesses in full compliance with regulatory guidelines and the directives of the Operating Committee and Board of Directors. Members of the Operations team have a unique vantage point as the division touches all parts of the business, front to back. One of the largest divisions in the firm, Operations has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, we continually strive to improve while actively supporting the development of new businesses, structures and markets. Team Profile: The Wealth Management (WM) Division of Morgan Stanley was established in 1977 to offer a full range of products and services to private and professional investors. WM has since evolved to become an established asset management business dedicated to providing comprehensive wealth management advice to ultra-high net worth individuals, families, trusts and foundations. The WM Operations Group in Glasgow provides operational support to Investment Advisors, Sales Assistants and other business groups. Our support covers client reporting, security pricing, data quality checks and performance reporting. The team works with a variety of stakeholders including Business Units, Operations and Technology & Data to achieve our goals. The future challenge for the WM Operations team is to continue to meet and exceed increased business and client demands whilst maintaining our high standards. Primary

Responsibilities:
We currently have an opportunity for an Analyst within the Client & Performance Reporting team, which consist of 15 FTE in Glasgow and is responsible for managing the reconciliation of Positions and Balances and Corporate Actions on client accounts, managing all security referential data and ensuring these accurately reflect Morgan Stanley?s records for Client and performance reporting purposes. Primary responsibilities of the role would include: - Daily exception processing in line with the desktop Procedures, ensuring account performance data is accurate - Drive small projects to improve process efficiency or improve controls - Working closely with Stakeholders in other locations to resolve issues - Maintaining, developing and improving current processes & procedures. Ensure all desktop procedures are up to date, carrying out regular reviews to ensure they accurately capture the work performed by the team - Supporting the Sales desks through NPAs, system enhancements and regulatory or compliance queries This is not exhaustive and tasks and responsibility changes are frequent in order to maintain our high level of service provided to our business partners. The candidate should expect to build an intricate knowledge of the team?s role in WM Client Reporting, the ultra-high net worth WM business and the systems, processes and controls that are utilised by the team. Qualifications: Skills Required: The ideal candidate may have:- - The ability to effectively prioritise a high volume of work in a real-time environment, and manage expectations effectively - good attention to detail as accuracy is essential - Good risk awareness and escalation skills, able to elicit effective escalation and communication with peers - Strong investigative and problem solving skills - Self-motivated with an ability to work consistently and efficiently under pressure - Task orientated and able to meet targets and deadlines - Excellent communication and presentation skills with the ability to manage conversations at a senior level - Team Player who actively promotes sharing of knowledge to deliver high client service levels - Meticulous attention to detail as accuracy is essential - Proficient in Excel (e.g. formulas, pivot tables) Skills Desired: - Diversified financial services product knowledge - understanding of equities, fixed income, mutual funds and alternative investments in particular - Working knowledge or experience of back office operations including reconciliations, product setup and client performance reporting - Proficient in Microsoft Office Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.LI-AM1

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