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Credit Control Manager

Employer
Ideal Personnel and Recruitment Solutions
Location
Crownhill, UK
Salary
Competitive
Closing date
Feb 20, 2019

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Our client provides professional legal services and has a permanent vacancy for a Credit Control Manager, working full time 9am to 5.30pm, 37.5 hours per week. You will assist the Revenue & Risk Principal with the effective management of the credit control function in order to achieve a timely collection of cash, the minimisation of bad debts and the maximisation of cash flow. Responsibilities will include the following: Lead, manage and motivate the Credit Control team, setting clear and measurable objectives that are aligned with the firm's values as well as identifying training needs where appropriate; Undertake weekly aged debt reviews with the Revenue & Risk Principal (and CEO) ensuring that all targets have been met and bad debts are kept to a minimum; Review and update policies and procedures creating efficiencies in the collection process as well as keeping the firm up to date with credit management procedures and techniques; Take a proactive role in managing and collecting firm debts. This will involve anticipating and identifying client accounts that could become problematic; Effectively monitor time periods between payment dates to ensure payment cycles do not increase; Contact clients using effective and efficient methods to ensure prompt payment of all invoices as and when required; Ensure that all client data and collection activity is accurately recorded by the Credit Control team within all Accounting systems; Build internal relationships at all levels to ensure efficient collection processes are maintained; Deal with initial client queries resolving all issues where possible; Liaise regularly with the firm's Complaints Principal when client queries need to be escalated for resolution; Monitor aged debts effectively and make well informed decisions with Revenue & Risk Principal of appropriate further action; Produce and issue letters of claim and county court claim forms to secure recovery of aged debts at all times; Produce and review end of month Bad Debt Provision; Review end of month lock-up reports and report any issues to the Revenue & Risk Principal; Production and management of all weekly and monthly adhoc reporting as and when required; Requirements: Strong experience of working in credit management and credit control. CICM or equivalent credit management qualification. Good knowledge of County Court procedures and relevant legislative acts. High academics in Maths and English. Excellent written and verbal communication skills with the ability to build good relationships with internal and external clients at all levels. Ability to work within a pressurised environment. Desirable: Good experience of working in a legal/professional services environment. Knowledge of ARC's (Accounts Receivable Collection Software). Knowledge of Elite Enterprise. Advantageous experience: Understanding of the SRA Accounts Rules. Legal Accounts Software ("Elite" would be a particular advantage). Microsoft Applications (Word, Excel, Outlook). Experience in dealing with bank account transactions. Knowledge of online banking systems. Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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