Compliance Officer

Nottingham, UK
18 Feb 2019
01 Feb 2019
Contract Type
Level of qualification
Newly qualified, Qualified
Esendex is a global business communication provider, delivering reliable SMS, voice, web and multichannel solutions. Our powerful yet intuitive products and services allow businesses to effectively engage and interact with customers, staff or suppliers. Working for us you'll enjoy a wide variety of company benefits including monthly social events, 27 days holiday, your birthday off work, private medical cover, dental cover, great progression opportunities and a lot more You You're self motivated and you get things done. You think creatively, with a proven track record in compliance and experience engaging with multiple stakeholders. You enjoy making a difference and relish learning and self-improvement. Hard-working and driven to succeed, you are a quick learner with excellent communication and organisational skills. Role The Compliance Officer will provide support to our Sales Teams in all relevant aspects of the customer lifecycle and assist the Compliance Team to achieve initiatives, maintain existing certifications and remain compliant with all applicable laws You will be responsible for: ? Managing all compliance related work streams generated by the customer lifecycle ? Completing remote and on-site customer audits ? Responding to customer onboarding requests from our sales team related to our information security controls and other compliance based information. You will also work closely with the Compliance and IT Security Managers to provide assistance in all aspects of Information Security, Risk Management, GDPR/Data Protection and overall regulatory compliance related work, including; documentation, administration, internal and external audits, reviews and stakeholder management. Experience You will be an exceptional candidate, with experience in a similar role. In particular we are looking for candidates who have: Essential ? Proven track record in a Compliance based role or similar ? Experience engaging with stakeholders to effectively manage and complete compliance related work requests within agreed timeframes. ? Excellent communication skills and the ability to ensure compliance-based risks, initiatives and ongoing issues are identified and prioritised ? Working knowledge of Data Protection and privacy legislation ? Experience of creating, enhancing and maintaining policies, procedures and processes to ensure standards are achieved and upheld ? Ability to resolve identified non-conformities and collaborate with multiple teams to prepare group companies for successful ISO 27001/9001 audits ? Experience of external audits and achieving accreditation ? Flexibility to work across multiple locations where necessary and work within an International team ? Excellent English language skills, both spoken and written Desirable ? Working knowledge of Regulatory Frameworks for Telecommunications ? Degree or equivalent in Regulatory Compliance ? ISO 27001 Internal Auditor certification ? Experience of working with enterprise Risk Management applications ? GDPR Foundation or practitioner certification ? Experience of working for a business communications provider and/or a SaaS provider ? Experience of working for a regulatory authority or regulated company This job was originally posted as