Manufacturing Futures seek to appoint a Credit Controller for our large manufacturing client. As Credit Controller you will maximise cash flow and minimise bad debt by developing good client relationships and delivering excellent customer service to those clients. This is a role for someone with great communication skills who can negotiate rather than use solicitors You'll be given all the tools to succeed in a supportive atmosphere with a great working culture. Credit Controller - Role and Responsibilities - Accounts Assistant / Finance Administrator / Administration / Credit Control Undertake credit control activities by outbound collections to ensure the smooth running of accounts Developing a good understanding and relationship with all customers enabling you to negotiate with high risk customers Managing and responding to emails daily and taking a high volume of incoming external and internal calls Deliver timely and accurate processing of customer stop releases for customers that have reached their credit limit threshold Deal with internal and external customers to resolve queries & complaints in line with required service standards Proactively encourage customers to on-board to our e-invoice portal where applicable Credit Controller - Skills and Abilities - Accounts Assistant / Finance Administrator / Administration / Credit Control Educated to GCSE standard (five A-C grades as a minimum, including Maths & English) Previous experience within a credit control / finance / accounts type role Excellent negotiation skills with the ability to deliver on collection performance targets without recourse to threats / solicitors Competent with full Microsoft Office suite of products (Outlook, Word & Excel especially) Excellent Telephone manner and effective communication skills alongside a high level of attention to detail essential Credit Controller, Accounts Assistant, Finance Administrator, Credit Control, Administration