Would you like to join a truly international, talent driven company with values that focus on Performance, Quality, Innovation and Employee Opportunity? What are we looking for? Otis is currently recruiting for two Credit Control Team Leaders to join our Finance Team; these roles will be based at our Customer Care Centre in Leicester. The main aim of this role is to manage a team of Credit Controllers and take responsibility of all aspects of credit control to maximize cash collection and cash flow whilst minimizing risk to our Service Business. This role would be suitable for an internal candidate within our current team looking for progression or someone with strong experience of managing a Credit Control team looking for a new challenge. As a Credit Controller Team Leader you will: - ensure effective compliance of all internal and external financial and auditing requirements - support the manager and deputise as appropriate - maintain a high level of Customer Service at all times reducing overall debt to a minimum - chase outstanding debt using telephone, email and standard letters against monthly cash performance targets. - work closely with our clients and our Branch Network to ensure the resolution of outstanding debt - work in a culture of continuous improvement and look to identify the root causes of disputes - demonstrate that you have a good understanding of sales and operational processes that lead to invoice and billing and understand the reasons as to why disputes can arise - ensure the team quarterly aged debt reduction targets are met To be successful in this role you must; - have the ability to manage a team of Credit Controllers - have a proven track record in debt resolution and reduction - demonstrate effective stakeholder engagement and the ability to re-evaluate moving priorities in line with changing business needs - be solutions driven and have the ability to solve problems in order to meet the desired results - be a team player What can we offer you? - Strong Remuneration Package - A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme - A culture which encourages innovative ideas and appreciates our talent is the key to our success More about us: Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Otis is a wholly owned subsidiary of United Technologies Corporation. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide. We welcome applications from Credit Control Team Leaders, Debt Control Advisors Team Leaders and Collection Team Leaders who live within a commutable distance of Leicester. Otis is an Equal Opportunity Employer. Please note that due to the high volume of responses that we receive for opportunities across the UK, we are unfortunately no longer able to respond to each application directly or to provide further individual feedback. We will however contact you should we select you to attend an interview. Should you not receive a reply from us within 4 weeks, please assume that your application on this occasion has proved unsuccessful