Credit Control

Recruiter
Interaction Recruitment
Location
Ramsey St. Marys, UK
Salary
Competitive
Posted
20 Feb 2019
Closes
20 Feb 2019
Ref
1065224169
Contract Type
Permanent
Hours
Full-time
Level of qualification
Not qualified, Part qualified
Credit Control Key Objectives: (1) To actively seek to generate cash and continually working to reduce the company debt percentage (2) To ensure high levels of accuracy are maintained throughout the team (3) To maintain high company standards of customer service (4) Assist management in the smooth day to day running of the department Main Activities Set out below are the main activities of the position Credit control To attend promptly to customers in accordance with Company customer care policy, actively seeking to make debt collections via telephone and dialler systems Actively try to reduce the company debt statistics Ensure high levels of accuracy are maintained at all times Ensure all financials are sent to the bank with the agreed time frame To arrange delivery or service where necessary To maintain high Company standards of customer service To resolve contractual queries in a timely manner To professionally deal with all customer complaints Policy & Procedures To be aware of and comply with Company policy/regulations relative to the care and protection of the Company's cash, stock, premises and equipment To be aware of and comply with all current legislation/Company rules relative to the position particularly with reference to the Health and Safety at Work Act and associated legislation To ensure conformity with the Trades Descriptions Act and associated legislation General To ensure procedures for advising service section are followed To bring to the attention of your Manager any hazard or any other matter relevant to the efficient and smooth operation of the department. To undertake any other duties as may be required from time to time to ensure the efficient, flexible and smooth operation of the trading unit and or Company. (This includes working at other Branches as directed by your Manager/Company Manager) Measures of Performance 1) Cash collected 2) Company Debt Statistics 3) Punctuality and Reliability 4) Personal appearance and Customer Service 5) Flexibility 6) Compliance general procedures If you have the skills and experience listed above please send your CV to