Privacy Policy

1. Privacy and data protection

CIMA (we, us or our) are committed to respecting your privacy, while providing you with the opportunity to receive products and services that enhance your business activities and to receive benefits from our websites.

This online privacy policy (the 'policy') describes the ways in which we collect information from you when you use and ('the Websites') and what we may use it for.

This Policy applies solely to information collected by the Websites. The Websites may contain links to other sites.

CIMA is not responsible for the content or practices of other sites and we recommend that you check their own privacy policies. Use of the Websites by you constitutes acceptance of this policy. If you do not agree to this policy then please refrain from using the Websites. For the purpose of the Data Protection Act 1998 (the Act), the data controller is the Chartered Institute of Management Accountants (CIMA) of 26 Chapter Street, London, SW1P 4NP, United Kingdom.

2. Confidentiality

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We will maintain the confidentiality of and protect your personal data in accordance with this policy and to the extent required by English law (including the Act).

3. Collection of information

We collect data from you in various ways: when you register on any of the Websites to use our services; by our use of 'cookies' (see below); while participating in surveys or contests; during the course of your use of our services, and when we request further information from you from time to time following on from your registration.

4. How your personal data is used

We may use personal data you provide to us solely for the following purposes: Providing our products and services to you;

To improve our services to you, for example, to notify you of any updates and changes to our products and services; To process payments from you, including registration fees, subscription payments and exam fees; Internal purposes, including Websites and system administration; Internal research, analysis and reporting for the purposes of improving our services; From time to time we may provide statistics about the usage levels of the Websites and other related information to reputable third parties, but these statistics will not include information which will allow you to be identified; We may use your information in accordance with CIMA's Royal Charter bylaws and regulations for the purposes of processing registration and exam entries; and To provide access to restricted parts of the Websites.

5. Monitoring

We may use personal data obtained about you from monitoring your use of the Websites solely for internal purposes including site performance, evaluating site use and creating our marketing reports to aid future marketing of information about us and our products. Personal data collected by monitoring will be aggregate and no personal data will be used other than for the purpose for which it was originally obtained.

6. Processing of information

Your personal data may be controlled and processed by any of our offices. You acknowledge and agree that the location of our offices may change from time to time and that we may acquire other offices in any number of other countries or territories, including outside the European Economic Area (EEA), at any time, any one or more of which may act as a data controller of and/or data processor for the purpose of applicable data protection laws.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Remember to close your browser when you have finished your user session.

This will help to ensure that others do not access your personal information if you share your computer or use a computer in public places such as a library or internet café.

7. Disclosure

Other than as set out in paragraphs 4 and 11 of this policy, we will not disclose your personal data to any third party without your prior permission, unless we are required to do so by any applicable law or regulators (in the UK or elsewhere).

If you consent, we may use your email address to contact you by email to provide you with further information about us, our products/services and to promote our Websites. This may involve disclosing your personal data to our other offices or to our affiliates, agents or appointed representatives.

If you wish to be contacted in this way please tick the appropriate box when you register for our online services. Please note that if at any point you wish to change your communication preferences you can do so online by logging into MY CIMA and accessing My Details followed by My Communication Preferences.

8. Transfer of personal data overseas

You acknowledge and agree that we may from time to time transfer any of your personal data overseas to any of our offices or of any of our affiliates, agents or appointed representatives. Some of our offices and those of our affiliates, agents or representatives are located in countries outside the European Economic Area which do not have well developed data protection legislation when compared to European law.

While we will take all reasonable steps to ensure that your personal data is processed in accordance with this policy you may not have rights under data protection legislation in those jurisdictions equivalent to those under European law. Please do not send us any personal data if you do not want that personal data to be processed by us in the ways described in this paragraph.

9. Collection of information through use of cookies

As part of our quality control and with the objective of providing you with enhanced services we may monitor the use of the Websites and record, where available, your IP address and/or email address.

This information is collected for our internal purposes only and shall not be disclosed to any other organisation except as required by law. For the same reason, we may obtain information about your general internet usage by using a ‘cookie’ file.

Find out more about CIMA's use of cookies and cookie policy.

10. Subject access

You have the right to access and the right to amend your personal data by changing the details online or by sending us a written request to the address given below or by email to:

Maggie Heasman
Data Protection Officer
26 Chapter Street
London SW1P 4NP
United Kingdom

11. Use of third party services

Please note that third parties may require access to your personal data where such third parties provide services to us, for example, website hosting services. In those circumstances those third parties shall be required to enter into an agreement with us containing terms no less stringent than found in this policy and to process your personal data solely in accordance with our instructions. You consent to your personal data being provided to such third parties for these purposes.

12. Data Protection

This privacy statement forms part of CIMA’s commitment to the principles of the Data Protection Act 1998.

You can get a full copy of our data protection policy from the CIMA’s Data Protection Officer, Maggie Heasman by email on or in writing at the address above.

You can also download the policy (PDF 64KB).

13. Questions

If you have any questions or need further information about our privacy practices, please contact us at

14. Changes to privacy policy

The terms of this privacy policy may change from time to time, so please check back regularly to keep up to date on our practices.

Cookie policy

CIMA’s websites, like most other websites, use cookies to help personalise and improve your web experience. Cookies are small text files stored on your computer or mobile device. They allow a website to remember things like your preferences or what’s in your shopping basket.

Some features on this site will not function if you do not allow cookies. This page will tell you more about what kind of cookies CIMA’s sites may set and provide you with information on how to set your personal preferences.

Essential cookies

These cookies are necessary for the website to work properly. They are usually only set in response to actions such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

Examples of essential cookies used:

.ASPXROLES, .EPiServerLogin, ASP.NET_SessionId, FormCookie, has_js, JobListType, LatestJobSearch, LatestJobSearchCount, LatestJobSearchItems, Logon_WebSite, ns_cookietest, ns_session, NSC_tjufc-wjq-tfdvsf-ttm, NSC_tjufc-wjq-xxx-iuuq, SERVERID

Functionality cookies

These cookies enable the website to provide value added services and functionality such as some searches, LiveChat or video. They may be set by us or by third party content we have placed in our pages, for example for videos. If you do not allow these cookies then some or all of these services may not function properly.

Examples of functionality cookies used:

__atuvc, has_js, JobListType, LatestJobSearch, LatestJobSearchCount, LatestJobSearchItems, zf_10y_tz, zf_5y_visitor, ASP.NET_SessionId, SmartMaxSession, SmartMaxUser, JSESSIONID, JSESSIONID

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular, and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not receive data about your visit to our site and will not be able to monitor its performance.

Examples of performance cookies used:

ns_cookietest, ns_session, s1, s1, s1, s1, __utma, __utmb, __utmc, __utmz, APISID, HSID, NID, PREF, SID, SS

Third party advertising cookies

These cookies may be set through our site by our partners. They may be used by these companies to enable them to build a profile of your interests and show relevant adverts on other sites. They do not store any personally identifiable information, but are based on identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Examples of third party advertising cookies

_tmid, bt, bt, di, di, di, dt, dt, dt, loc, psc, psc, ssc, ssh, sshs, uid, uid, uit, uit, uvc, uvc, criteo_gumtree, dis, flashtalkingad1, id, NSC_fd1efm_qppm_iuuq, NSC_tjufc-wjq-tfdvsf-ttm, NSC_tjufc-wjq-xxx-iuuq, OAX, PREF, VISITOR_INFO1_LIVE

Further information about cookies